Frequently Asked Questions (FAQ)

Orders & Shipping

1. How do I place an order?
Simply browse our collection, select your items, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

2. Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times vary based on your location.

3. How long does shipping take?
Standard shipping typically takes 7-10 business days, while express options may be available at checkout. International orders may take longer.

4. Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking number via email.

Returns & Exchanges

5. What is your return policy?
We accept returns within 30 days of purchase as long as items are unworn, unwashed, and in original condition with tags.

6. How do I request a return or exchange?
Visit our Returns & Exchanges page, fill out the request form, and follow the provided instructions.

7. Do you offer refunds?
All orders are made to order, meaning each piece is specially crafted just for you. Because of this, we do not accept returns or exchanges. Please double-check your size and details before placing your order. If you receive a damaged or incorrect item, contact us within 48 hours of delivery, and we’ll make it right.

Payments & Discounts

8. What payment methods do you accept?
We accept major credit/debit cards, PayPal, Klarna, Afterpay, Apple Pay, Affirm and other secure payment options available at checkout.

9. Do you offer discounts or promo codes?
Yes! Sign up for our newsletter and follow us on social media for exclusive deals and promotions.

Sizing & Product Info

10. How do I find my size?
Check out our Size Guide available on each product page for accurate measurements.

11. Are your products true to size?
Most of our items fit true to size, but we recommend checking the size chart for exact measurements.

Contact & Support

12. How can I contact customer support?
You can reach us at Mohave1972thebrand@gmail.com, through our Contact Us page, or via direct message on social media.

13. Do you have a physical store?
Currently, we operate exclusively online, but stay tuned for pop-up events near you!